Shipping policy

Shipping Policy

Thank you for shopping with Emotional Heal;ng. We are committed to getting your order to you as quickly and securely as possible. Please take a moment to review our shipping policies below.

Processing Time
• Please allow 7-15 business days for your order to be processed, shipped, and delivered. 
• Please note that processing times may be delayed during peak seasons or sales events.

Shipping rates are calculated at checkout based on your delivery address and selected shipping method

Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your shipment on the carrier’s website.

Address Accuracy
Please ensure your shipping address is correct before completing your purchase. We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

Once your order is handed over to our shipping partners, we are no longer responsible for any lost or damaged packages during transit. However, your satisfaction is our priority, and we are happy to assist you with the following:  

- Helping you file a claim with the shipping carrier to recover your lost package.  

- Providing tracking details and guidance to resolve shipping issues efficiently.  

To ensure smooth delivery, please double-check your shipping information when placing your order.